Terms of service

Terms of Service

Welcome to Oshna Bags. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Orders

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order if necessary, including cases involving incorrect pricing, suspected fraud, or product unavailability.

4. Payments

All payments must be completed using the payment methods available on our website. Orders will only be processed after successful payment confirmation or order verification for Cash on Delivery (if available).

5. Shipping & Delivery

We offer free shipping across Pakistan. Estimated delivery time is 3–5 business days; however, delays may occur due to circumstances beyond our control.

6. Returns & Exchanges

Please refer to our Return & Exchange Policy for detailed information regarding eligible returns, exchanges, and related conditions.

7. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and text, is the property of Oshna Bags and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Oshna Bags shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your information and using it only for order processing and customer support purposes.