Privacy policy

Privacy Policy

At Oshna Bags, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Any information you provide when contacting customer support

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate order updates and delivery information

  • Improve our products, services, and website experience

  • Prevent fraudulent transactions and maintain website security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted service providers, such as payment processors and courier companies, when necessary to fulfill your order.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember your preferences.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable laws.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

By using our website and placing an order, you agree to the terms outlined in this Privacy Policy.